Journaling in Microsoft Exchange

Journaling is the process of recording all email communications, whereas archiving involves backing up this email data in another location other than an email server like MS Exchange.

As this posting to Microsoft's TechNet's site makes clear, Office 365 allows an admin to set rules which control how emails are journaled. Up to ten rules can be set. It is possible to record only emails sent to outside parties, or just record emails sent internally. The SMTP addresses or individual recipients can be targeted.

Exchange allows for Unified Messaging which consolidates email, voicemail, and faxes. It is possible to exclude the journaling of voicemail messages, but if these are excluded faxes will still be retained.

Online Exchange mailboxes cannot be used to receive journaling reports. These must be sent to an internal archiving system.

User.id file for Lotus/IBM Notes

In order to open a IBM (formerly Lotus) Notes .nsf file it may be necessary to have a user.id. This file contains the user's password, encryption keys, and other recovery information. In version 9 of Notes this file is located in a user's App Data folder. You can find its location by going to File . . . Security . . . User Security:

Notes can be configured so that having a password is not enough to open an email database, additional encryption information in the user.id file is requited as well. Even if the user.id is not required for an entire .nsf database it may be needed to open specific messages. When collecting .nsf archives be sure to request the user.id file.

Setting up an Email List for Hotmail

I've noted how helpful Windows LIve Mail is in the past. You can use it to create an email list.

Go to Contacts in the folder list on the left, and then click Categories on the upper toolbar.

You be given the option to enter a category name. In the box below you can enter multiple email addresses.

When you draft a new email message and type in the category name it will autofill:

. . . and you can send out your email to multiple recipients.