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When collecting data from clients, keep in mind that companies are increasingly using the SaaS cloud services provider Workday which provides human capital management, and financial data management software.
Workday uses an analytics engine called Prism to use machine learning to make sense of data that an organization collects on its employees and finances.
Workday reports themselves could be an interesting subject of requests for the production of electronic data.
FedRAMP, the Federal Risk and Authorization Management Program, mandates the use of Third Party Assessment Organizations to confirm the security standards of cloud service providers. FedRAMP requires that 3PAOs be accredited by A2LA, the American Association for Laboratory Accreditation. 3PAOs are evaluated for a period of one year during which they are monitored and tested.
3PAOs prepare a Readiness Assessment Report (RAR) which is submitted to a FedRAMP repository. Once approved 3PAOs, such as Coalfire, can refer to themselves as a "Accredited FedRAMP Third Party Assessment Organization" and use the FedRAMP brand.
Be sure that your CSPs have been evaluated by a 3PAO approved by FedRAMP.
The COVID-19 pandemic has seen a huge increase demand for cloud services. Microsoft posted a report on Saturday, which shows that demand for Azure cloud services has increased by 775% in areas effected by orders requiring social distancing. Usage of Windows virtual desktops has tripled. According to Microsoft, "we have not had any significant service disruptions."
In this post, Microsoft tacitly acknowledges that Xbox Live may adversely impact Azure services. So, it may be best to try to get work done after the kids have gone to bed.
Microsoft is apparently leaning on internet service providers to, "reduce bandwidth from video sources" during the workday. So apparently Microsoft is leaning on ISPs to cut off Hulu and Netflix to discourage slacking off in this work-from-era, and help eliminate network lag on remote business networks.
Keep in mind this period from March 2020 to ???? when conducting electronic discovery in the future and remember to account for the increase in cloud service usage.