Electronic Discovery for Microsoft Teams

Electronic Discovery for Microsoft Teams

June 26, 2020

Online video conferencing and collaboration software like Zoom and Microsoft Teams have been used widely during the COVID-19 pandemic.   Microsoft has posted a guide here, which describes how to conduct electronic discovery with data from Microsoft Teams.    Make note of the following key points:

 

- Teams chat messages are journaled with users' Outlook mailboxes, so a shadow copy of these messages is included when one is prepared of email messages and other Outlook data. 

 - The Microsoft eDiscovery tool does not work for all Teams content.  Audio recordings and 'like' reactions are not collected. 

- Messages from a private channel will be recorded with the individual mailboxes of participants rather than a group mailbox. 

- Individual channels within a team cannot be searched separately.

- Teams content can be captured for specific custodians - 

- A hold can be placed on Teams content.  These holds can be for specific keywords or date ranges. 

- A query of Teams data includes statistics on the location of the data, and the keywords that are the most responsive. 

- A review set will include .msg files for Teams content. 

- When collecting Teams messages, additional messages can be added to those which match the terms in a query to add further context.   A setting enables messages sent within four hours of one another to be collected. 

 

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