Can your PC Access a Drive Encrypted with Bitlocker?
Bitlocker is a Windows program used for encrypting hard drives. If you receive a Bitlocker encrypted hard drive, you will not be able to access it unless your PC has a Trusted Platform Module chip (a TPM).
To check and see if you have TPM chip, go to Start, type run, and then in the run program enter:
. . . the Trusted Platform Module Management will open. If your PC does not have the TPM chip, you should see this:
If your PC does have a TPM chip but it hasn't been fully installed, you will need to click the option to initialize and reboot your PC.