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Use Acronova's Nimbie to copy data from multiple discs: http://www.acronova.com/product/nimbie-usb-auto-loader-publisher-ripper-nb11/2/review.html#sthash.ccyon5P2.dpuf
Use Problem Steps Recorder in Windows 7 to get scrngrbs of the steps a user must follow.
To redact multiple terms in multiple docs automatically use Adobe Acrobat's Search & Remove Text Tool.
