A study by a consulting firm named Creative Strategies shows that younger workers under the age of 30 have shifted away from using email to communicate for business and toward using cloud based office software, particularly that offered in the Google Docs editors suite. While more than a third of those over 30 surveyed made use of Outlook frequently to communicate with business colleagues:
. . . only 13% of workers under 30 listed Outlook as a tool they used to collaborate at work:
The younger generation is shifting away from email focused communications and relying more on video conferencing software and text messaging.